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2017: Can I transfer to another Spartan Race, to Another Person, or both?

In this article:

  1. The details/restrictions of Spartan Race Transfers 
  2. How much is it going to cost?
  3. How do I Transfer or Defer my race?
  4. How do I Transfer or Defer my race to ANOTHER PERSON?

Sometimes, things happen, and you're just not able to make an event that you had planned on. Not to worry, Spartan Race does allow you to defer your unused registration.

THE DETAILS:

  • Our Transfer/Deferment Policy currently only applies to events in Canada. We are not able to transfer a registration from Canada event to another country. 
  • You have until 45 days AFTER your event to defer your UNUSED registration to a new event. You do not have to complete the process and choose your new event at this time, but you must initiate the deferment within 45 days. You will have until December 31 2017 to sign up for your new event with your deferral credit. 
  • The option to defer will be taken offline Wednesday prior to the event as all of the bibs for the race weekend need to be prepared. It will come back online by Wednesday after the event once we are able to verify the bibs that have not been used.

  • If the event you want to transfer to is not open for registration yet, you must still initiate your deferment within 45 days after your race. A code credit will remain in your Chronotrack account, to use for eligible events, until December 31 2017. 

  • You cannot use the code for a sold out event. It is the racers responsibility to ensure the event is not sold out before completing the deferment. 
  • If you are transferring additional purchases such as the iTab, please email us after you have completed and paid the deferment fee. 
  • Kids Race & Spectator Registrations (registered for separately, not as an "add on" to a racer registration) will be available for deferment to a future race - at NO CHARGE - up until 48 hours prior to the race. After 48 hours, you will no longer be able to defer those registrations. If you purchased a Kids race or Spectator as an "add on" to a racer registration, please contact Customer Service for deferment assistance.
  • Hurricane Heat deferments OUT of the event (to a future event) will be allowed up until 10 days prior to the event, when the bib list and start times are initially published. Those registered for the HH that want to change to a regular race time may do so, up until the night prior to the event. 

THE PRICING:

  • At the time you defer your race, you are charged the flat Deferment fee of $25 (Unless you are transferring a Spectator or Kids registration, see above). 
  • When you defer your registration to a future event, you will be given a flat credit based on the distance of the event. The actual amount paid will not affect the amount of the credit given. The credits are as follows:
  • You'll receive a credit based on the distance you are transferring from :
    You will receive the lowest pricing tier for that event and category. (For example, if you were registered for an Open Sprint event and the pricing tiers were $59, then $69, then $79, you will receive $59 if you defer prior to the event.) Please note, these amounts vary race to race and distance to distance.
  • When you register for the new event with your deferment credit, you will be responsible for any price difference between the above amounts and the current price of the event you are signing up for. You will also not be able to use any discount codes or offers when signing up for the new event. 
  • If you are deferring your entry to another person to use, you will still pay the flat deferment fee of $25. Whoever completes the new event registration with the deferment credit will be responsible for paying the price difference and Participant Insurance.
  • The deferment credit cannot be used to pay any applicable taxes or the processing fee. You will need to pay those fees again when you sign up for the new event.
  • Any deferment credit remaining after you sign up for the new event will be forfeited. It cannot be used for future events, the Participant Insurance, processing fees, or merchandise. 

 

THE PROCESS:

To Transfer YOURSELF to a future event:
(or, Transfer your registration to a different person)

  1. Head over to Chronotrack (our registration system) and choose "Athlete Login" in the upper right corner: 




  2. Log in or create an account using the SAME email address you used for your original registration. 

  3. In your profile, you'll see "Upcoming" and "Past" events tabs. Locate the race you'd like to defer.
     


  4. Once you locate the race you'd like to defer, choose "Change Race" on the right hand side: 

  5. When you click Change Race, you'll have two options:
    Change to Another Race: this will allow you to move your Start Times WITHIN the same race date.
    Defer my registration for another event: this will allow you to withdraw from this event and receive credit to use at a future Spartan Event.

  6. You will then be asked to confirm the Race Deferral fee ($25) and to finalize that transaction.

  7. After payment, you will receive a confirmation of your deferral, with a coupon code that can be used to move to the next race of your choice. This coupon code is shown to you onscreen, emailed to you in a confirmation email, and saved for reference and use in the "Coupons" tab of your Chronotrack profile: 
    *If you're deferring your entry to a friend to use in your place, all you need to do is supply them with this coupon code. They can then proceed with registration as normal. (see #8)

  8. When you're ready to register for your NEW race, simply go through the registration process as usual for the new event. Input the Deferral Code you received into the Coupon Code box during registration and you will be credited the appropriate amount. Any remaining fees (price difference, Participant insurance, processing charge) will be your responsibility at that time.
  9. It is up to you to ensure the race you want to transfer to is not sold out and also be aware that events can sell out at any time. It is possible for a heat or event to sell out during the transfer process. 

 

To Defer my registration to a DIFFERENT PERSON:

  1. Head over to Chronotrack (our registration system) and choose "Athlete Login" in the upper right corner: 




  2. Log in or create an account using the SAME email address you used for your original registration. 

  3. In your profile, you'll see "Upcoming" and "Past" events tabs. Locate the race you'd like to defer.
     


  4. Once you locate the race you'd like to defer, choose "Change Race" on the right hand side: 

  5. When you click Change Race, you'll have two options:
    Change to Another Race: this will allow you to move your Start Times WITHIN the same race date.
    Defer my registration for another event: this will allow you to withdraw your registration from this event and receive credit to transfer to another racer.

  6. After choosing "Defer My Registration for Another Event," you will be asked to confirm the Race Deferral fee ($25) and to finalize that transaction.

  7. After payment, you will receive confirmation of your deferral via email.  That message will include a coupon code. This coupon code is shown to you onscreen, emailed to you in a confirmation email, and saved for reference and use in the "Coupons" tab of your Chronotrack profile: 

  8. You'll need to give that code to the new racer. 
  9. The new racer will go through the registration process as usual, until prompted to enter a "promotional code."  He/she will input that code, and it will credit the appropriate amount.  Any remaining fees (price difference, Participant insurance, processing charge) will be the new racer's responsibility at that time.
  10. The new racer is not guaranteed to get the same spot as you. It is up to you to ensure the heat is not sold out prior to completing the deferment. If it is we cannot guarantee the new racer will be able to sign up for the heat you were originally in.
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